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Effective date: 1 September 2026

IMPORTANT: THE SERVICES CONTAIN ADULT CONTENT AND ARE FOR ADULTS ONLY. BY USING THE SERVICES YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND OF LEGAL AGE IN THE PLACE WHERE YOU ARE.

1. The agreement

1.1 These Terms of Service (the "Terms") are a contract between you and PlayU d.o.o., a limited liability company organised under the laws of the Republic of Serbia and registered with the Serbian Business Registers Agency ("PlayU", "we", "us" or "our").

1.2 These Terms govern your access to and use of the website at playu.ai, its subdomains, our mobile and web applications, and every related product, feature and service we offer (together, the "Services").

1.3 The following documents form part of these Terms: the Privacy Policy, the pricing and checkout information shown to you at the time of purchase, and any additional terms we show you for a specific feature, such as the Affiliate Programme Terms (together, the "Policies"). If a Policy conflicts with these Terms, these Terms prevail unless the Policy expressly says otherwise.

1.4 You accept these Terms when you create an account, when you tick a box or press a button that refers to them, or when you use the Services in any other way. If you do not accept these Terms, do not use the Services.

1.5 In these Terms, a "consumer" is a natural person who uses the Services for purposes outside their trade, business or profession. Nothing in these Terms limits a right that a consumer has under a mandatory law of the country where the consumer habitually resides.

1.6 You can contact us at [email protected]. We communicate in English.

2. Age and eligibility

2.1 You must be at least 18 years old to use the Services. If the age of majority, or the minimum age to view sexually explicit material, is higher where you live or where you are, you must meet that higher age. If you do not, you must not use the Services.

2.2 Adult (sexually explicit) content is shown only after you confirm that you are 18 or older. We may require you to verify your age through us or through a third-party age assurance provider at any time, including where a law requires it. If you do not complete a verification we request, we may restrict or close your account.

2.3 You are responsible for obeying the laws of the place from which you use the Services. Adult content is restricted or illegal in some countries. You must not access, create or share adult content where doing so is illegal.

2.4 Restricted Territories. The Services are not offered in, and you must not use them from or on behalf of a person in, any of the following (the "Restricted Territories"):

1. any country or region that is subject to comprehensive sanctions of the United Nations, the European Union, the United States or the Republic of Serbia, including Cuba, Iran, North Korea, Syria and the Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson regions of Ukraine;
2. any country or region where the law prohibits the adult content that the Services offer, to the extent of that prohibition; and
3. any other country or region that we list in the Services as restricted.

We may add a territory to this list at any time and may block access from it without notice.

2.5 No VPNs, proxies or false location. You must not access or use the Services through a VPN, proxy, Tor, anonymising network, remote desktop or hosted server, or with a spoofed location, GPS position or time zone, or by any other means that hides or misrepresents where you are. We use technical signals to detect such tools and your likely location, as described in the Privacy Policy, and we may refuse any connection that uses them. If we detect such use, we may, at our discretion and without prior notice, restrict, suspend or permanently terminate your account. If the use was to access the Services from a Restricted Territory, to access adult content where it is blocked for you, or to bypass any other restriction, your unused Coin and plan are forfeited to the extent the law allows.

2.6 You must not use the Services if we have previously suspended or terminated your account, or if you are subject to sanctions that prohibit us from providing the Services to you.

2.7 If you believe that a person under 18 is using the Services, or that content depicts a minor, report it to us immediately at [email protected] (see Section 8).

3. Your account

3.1 You need an account to use most features. You can sign in with a one-time code sent to your email address or through a third-party sign-in provider that we support, such as Google or Telegram. When you sign in through a third party, that provider's terms and privacy policy also apply to you.

3.2 You must give accurate information and keep it up to date. You must not create an account in the name of another person, use a disposable or temporary email address, or create more than one account to obtain free Coin, rewards, referral bonuses or other benefits.

3.3 Your account is personal. You must not sell, transfer, share or lend it. You are responsible for all activity under your account, and for keeping your sign-in methods, devices and any password secure. Tell us immediately at [email protected] if you suspect unauthorised access. You can see and sign out your active sessions in your account settings.

3.4 Your username, nickname, avatar and public profile are visible to other users and may be visible to the public. They must follow Section 7. We may change or reclaim a username that breaches these Terms or infringes the rights of another person.

3.5 To protect the Services and our users from fraud and abuse, we use security measures that identify the device and browser you use, as described in the Privacy Policy. You must not tamper with, spoof or bypass these measures.

4. The Services and AI-generated output

4.1 The Services let you create images and short videos with artificial intelligence ("AI"), including from text prompts and from photos or videos that you upload; publish what you create; browse, like, save and comment on content; and follow creators.

4.2 Everything the Services generate is created by AI. Generated images and videos ("Output") are synthetic. They do not depict real events. A person who appears in Output did not necessarily take part in, agree to, or know about it. We label Output as AI-generated and may add visible or machine-readable marks to it. You must not remove, hide or alter these labels or marks.

4.3 AI is probabilistic. Output may be inaccurate, may not match your prompt or reference photo, may resemble content created for other users, and may occasionally be unexpected or offensive. You are responsible for reviewing Output before you use, publish or share it.

4.4 We generate Output through AI models that we operate or that third-party providers operate for us. We may change the model or provider that serves any feature at any time.

4.5 Some profiles and content on the Services are created or operated by PlayU to demonstrate the Services.

4.6 We may add, change, limit or remove features at any time. If a change materially reduces a feature you have paid for and have not yet used, Section 9.9 applies.

5. Your content

5.1 "Your Content" means everything you submit to the Services, such as prompts, photos, videos, titles, descriptions, comments and profile information, and the Output generated at your request.

5.2 Ownership. As between you and PlayU, you keep all rights you have in the material you submit and, to the extent the law allows, you own the Output generated at your request. The law in many countries does not protect purely AI-generated material by copyright, so others may be free to create similar material. We do not claim ownership of Your Content.

5.3 Licence to operate the Services. You grant PlayU a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example, resize, transcode or crop), analyse and transmit Your Content, and to send it to our service providers, only as needed to operate, secure and improve the Services and to comply with the law. This licence covers private content too, but we do not show private content to other users.

5.4 Licence for published content. When you publish Your Content (make it public or unlisted), you also grant PlayU and its users a worldwide, non-exclusive, royalty-free, sublicensable licence to display, reproduce, distribute and make it available on the Services and through features such as sharing and embedding. You also grant PlayU the right to use published content, together with your username, to promote the Services on and off the Services, including in advertising. This licence ends when you unpublish or delete the content, except for (a) copies that other users have already shared or saved in accordance with the Services, (b) promotional materials already produced or distributed, and (c) backup copies kept for a limited time as stated in the Privacy Policy.

5.5 Your promises. For all Your Content, you promise that you have every right, licence and consent needed to submit it and to grant the licences in this Section; that it does not infringe any copyright, trademark, personality, privacy, publicity or other right of any person; and that it complies with these Terms and the law.

5.6 Review and removal. We are not obliged to monitor Your Content, but we may review, restrict, refuse to generate, unpublish or remove any content that we believe breaches these Terms or the law, or that exposes PlayU, our users or others to harm or liability.

5.7 Storage. We store Your Content for the periods stated in the Privacy Policy. Keep your own copy of anything you want to keep. We are not a backup service.

5.8 Feedback. If you send us ideas or suggestions, we may use them for any purpose without any obligation to you.

6. Photos and videos of real people

6.1 Some features transform photos or videos of real people, for example by placing a face or head from a photo you upload into generated content ("Likeness Features"). These features carry serious risks to the people depicted. This Section therefore applies in addition to Section 7.

6.2 You may upload an image or video of a real, identifiable person only if:

1. that person is you; or
2. that person is an adult who has given you explicit, informed and specific consent to the particular use, including, where the Output is sexual or nude, express consent to sexual or nude depiction; and
3. you are able to prove that consent if we or the person ask.

6.3 You must never upload, and must never use any feature with, an image or video of a person who is, or appears to be, under 18. This applies whatever the image shows and whatever Output you request.

6.4 Without the consent described in Section 6.2, you must not use the Likeness Features with images of any other person, including celebrities, public figures, influencers, former partners, colleagues, classmates, strangers or any private person.

6.5 You must not use Output that shows a real person to deceive anyone that the Output is real, to harass, humiliate, extort or threaten anyone, to damage a person's reputation, to influence an election or public debate, or to commit fraud.

6.6 A person who appears in Your Content without consent may ask us to remove it (see Section 8.3). We will act on such a request promptly, and we may remove the content before we finish our review.

6.7 Creating or sharing sexual images of a person without that person's consent, or sexual images of a minor, is a crime in Serbia and in many other countries. We will terminate the account and report such conduct to the competent authorities, as described in Section 8.

7. Prohibited content and conduct

7.1 Zero tolerance. You must not create, request, upload, publish, share or try to generate any content that:

1. depicts, describes or suggests a minor, or a person who appears to be under 18, in any sexual or sexualised context, including through youthful body features, school settings, childlike clothing or behaviour, "age play" or references to a young age, whether the person is real or fictional, drawn, animated or photorealistic;
2. sexualises a real, identifiable person without that person's consent, as described in Section 6;
3. depicts sexual violence, rape, sexual assault, non-consensual sexual activity, incapacitation, or sexual activity involving a person who cannot consent;
4. depicts bestiality, necrophilia, incest, or sexual activity involving excrement or urine;
5. depicts real sexual abuse, torture or death, or extreme gore;
6. promotes, supports or glorifies terrorism, violent extremism or mass violence; or
7. is otherwise illegal where you are, where it is published, or in the Republic of Serbia.

7.2 Other prohibited content. You must not create, publish or share content that:

1. infringes a copyright, trademark, trade secret or other intellectual property right;
2. discloses another person's private information, such as an address, phone number, identity document or private image ("doxxing");
3. harasses, bullies, threatens, intimidates or incites violence against any person or group;
4. attacks or demeans people because of race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age or another protected characteristic;
5. encourages or instructs suicide, self-harm or eating disorders;
6. promotes the sale of illegal drugs, weapons, or other regulated or illegal goods or services, or sexual services;
7. is spam, a scam, a phishing attempt, or undisclosed advertising; or
8. is intended to mislead people about a real person, a real event, an election or a matter of public health.

7.3 Prohibited conduct. You must not:

1. use the Services in breach of any law or regulation;
2. try to bypass, disable or test any filter, restriction, age gate, geographic block, rate limit, payment control or security measure, including by prompt manipulation ("jailbreaking");
3. access or collect data from the Services by automated means (bots, scrapers, crawlers), except through tools we provide;
4. reverse engineer, decompile, copy, resell, sublicense or commercially exploit the Services or any part of them, except as the law expressly allows;
5. interfere with the Services, including by introducing malware or overloading our systems;
6. impersonate any person, or misrepresent your identity, age or affiliation;
7. create multiple accounts, fake referrals or false identities, or collude with others to abuse Coin, rewards, promotions, referral or affiliate programmes;
8. make fraudulent payments, use a payment method you are not authorised to use, or file a chargeback without a valid reason;
9. use Output to train, develop or improve any AI model that competes with the Services; or
10. help or encourage anyone else to do any of the above.

7.4 An attempt to generate prohibited content breaches these Terms even if the Services block the attempt.

8. Enforcement, reporting and appeals

8.1 Our actions. If we reasonably believe that you have breached these Terms, that your account is at risk, or that we must act to comply with the law or to protect any person, we may do any of the following: refuse a generation; remove, unpublish or restrict content; restrict features; forfeit Coin or rewards obtained through the breach; suspend your account for a period; or terminate your account (see Section 15). We act proportionately and consider the severity of the breach, whether it was repeated, and whether it was intentional. A breach of Section 7.1 leads to immediate termination.

8.2 Reporting to authorities. We report apparent child sexual abuse material and other serious crimes to the competent authorities, including the Ministry of Internal Affairs of the Republic of Serbia and, where relevant, the National Center for Missing & Exploited Children (NCMEC) or authorities in other countries. We preserve the relevant data as the law requires or permits.

8.3 How to report. Anyone, with or without an account, can report content or conduct that they believe is illegal or breaches these Terms by writing to [email protected]. Please include the link to the content, the reason you believe it is illegal or prohibited, and your name and email address (you may omit your name when you report child sexual abuse material). A person who is depicted without consent should say so; we give such reports priority.

8.4 Our decision. We review reports in a timely, diligent and objective manner. When we restrict your content or account, we will tell you what we did and why, unless the law prohibits it or the notice would put someone at risk.

8.5 Appeals. You can ask us to review a decision about your content or account, or about a report you made, within six (6) months of the decision, by writing to [email protected] with the subject line "Appeal". A person who did not take the original decision will review the appeal. We will reverse a decision that we find to be wrong. This does not affect your right to go to court or to use any out-of-court dispute settlement body available to you under the law.

8.6 We may suspend, for a reasonable period and after a warning, the processing of reports from a person who frequently submits reports that are clearly unfounded.

9. Coin, plans and payments

9.1 Coin. Generation and some other features are paid for with Coin, a virtual unit of the Services. Coin is a limited, personal, non-transferable, revocable licence to use features of the Services. Coin is not money, electronic money, a financial instrument, a crypto-asset or property. It has no cash value, and you cannot sell it, transfer it to another account, or exchange it for money, except where the law requires us to refund it.

9.2 Kinds of Coin.

• Purchased Coin is Coin you buy in a Coin pack or receive as part of a paid plan. Purchased Coin does not expire while your account is open.
• Promotional Coin is Coin you receive free of charge, for example from daily check-in, the prize wheel, the star exchange, referral bonuses or other promotions. Promotional Coin expires at the time shown in the Services when you receive it, and it may carry other conditions.

9.3 Prices and taxes. Prices are shown in the Services before you pay. We list prices in US dollars. If you pay in another currency, the amount charged is converted at the rate shown at checkout, and your payment provider may charge its own fees. Prices include any value added tax or sales tax that we are required to charge, unless the checkout says otherwise. A price that we show in error is not binding; if we have already accepted your payment at a wrong price, we will offer you the choice to pay the correct price or receive a full refund.

9.4 Plans. A plan gives you Coin and features for a fixed period (for example, a week, a month or a year), as described when you buy it. For an annual plan, you pay the full price up front and we release the plan's Coin in monthly instalments. Plans do not renew automatically unless the checkout clearly says that they do. If a plan renews automatically, we will show you the renewal price and date before you pay, and you can cancel at any time before the next renewal. When you cancel a plan, it stays active until the end of the period you have paid for, and it then ends.

9.5 Payment methods. Payments are processed by third-party payment service providers. Their terms apply to your payment. We do not receive or store your full card number. We may offer or withdraw any payment method in any country.

9.6 Crypto-asset payments. If you pay with a crypto-asset, you must send the exact amount, of the exact asset, on the exact network, to the address shown at checkout, within the time shown (currently two hours). Blockchain transfers cannot be reversed. We are not responsible for a transfer that is sent to a wrong address, on a wrong network, in a wrong amount or too late, or for network fees. If we can identify and recover such a transfer, we may credit it or return it, less network fees, at our discretion.

9.7 Generations that fail. If a generation fails for a technical reason, or if we cancel it, the Coin reserved for it is returned to your balance automatically. A generation that completes is not a failure only because the Output differs from what you expected. We may, at our discretion, return Coin for Output that is clearly defective; contact [email protected] within 14 days.

9.8 Right of withdrawal (consumers). If you are a consumer, you normally have the right to withdraw from a distance contract within 14 days without giving a reason. Coin and plans are digital content and digital services that we supply immediately after payment. At checkout, you expressly ask us to start supplying them immediately, and you acknowledge that you lose your right of withdrawal once we credit the Coin or activate the plan. For a plan, you keep the right to withdraw within 14 days for any part of the plan that we have not yet started to supply.

9.9 Refunds. Except as stated in Sections 9.3, 9.7, 9.8 and 15.4, or where a mandatory law gives you a right to a refund, payments are non-refundable. If digital content or a service that you paid for does not conform to the contract, you have the remedies that the law gives you, including repair, a price reduction or a refund. Nothing in these Terms limits those remedies.

9.10 Chargebacks and reversed payments. If a payment is reversed, charged back or refunded, we will remove the Coin and benefits that the payment bought. Your Coin balance may become negative, and we may restrict your account until the balance is settled. We may suspend or close an account that makes chargebacks without a valid reason.

9.11 Price changes. We may change prices at any time. A change does not affect a purchase that you have already made. For an automatically renewing plan, we will tell you about a price increase at least 14 days before it applies to your next renewal, and you can cancel before then.

10. Rewards, referral and affiliate programmes

10.1 We may offer rewards such as daily check-in, a prize wheel, a star exchange, challenges or other promotions. Rewards are Promotional Coin or other benefits inside the Services, they have no cash value, and you never need to pay to take part. We may change, suspend or end any reward at any time, without affecting rewards you have already received.

10.2 Referral programme. You may invite others with your personal referral link. When a person you invite signs up or pays, you or that person may receive Coin, as described in the Services. We may hold a referral reward for up to 365 days while we check it for fraud. You must not refer yourself, create accounts to earn rewards, or promote your link through spam, misleading claims or paid advertising on our brand name.

10.3 Affiliate programme. If you take part in our affiliate programme, the Affiliate Programme Terms also apply to you. Cash commissions are paid only under those terms and only to affiliates who meet their conditions. You are responsible for any tax on the commissions and rewards that you receive.

10.4 If we reasonably believe that a reward, referral or commission was obtained through fraud, abuse or a breach of these Terms, we may cancel it, reverse it, or withhold it, and we may take the actions in Section 8.1.

11. Advertising

The Services show advertising, including advertising that we sell to third-party advertisers. Advertising is marked as such. We are not responsible for an advertiser's products, services, websites or claims, and an advertisement is not an endorsement by PlayU. When you click an advertisement, we record the click and send you to the advertiser's website, where the advertiser's terms and privacy policy apply.

12. PlayU's rights

12.1 The Services, including their software, design, text, graphics, models, prompts, presets, templates and the content that PlayU creates, and the PlayU name and logos, belong to PlayU or its licensors and are protected by intellectual property laws.

12.2 Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for your own, non-commercial purposes. You may use your own Output for any lawful purpose that complies with these Terms, including commercially, but you may not state or suggest that PlayU endorses that use.

12.3 You must not use the PlayU name, logos or trademarks without our prior written permission. All rights not expressly granted in these Terms are reserved.

13. Copyright and other intellectual property complaints

13.1 If you believe that content on the Services infringes your copyright or another intellectual property right, send a notice to [email protected] with the subject line "IP complaint". The notice must include:

1. your name, postal address, telephone number and email address;
2. a description of the work or right that you claim is infringed;
3. the link to each piece of content that you claim infringes it;
4. a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law;
5. a statement that the information in your notice is accurate and that you are the rights holder or are authorised to act for the rights holder; and
6. your physical or electronic signature.

13.2 We will review a complete notice promptly and may remove or restrict the content. We will tell the user who posted it and give that user the complaint's substance.

13.3 If your content was removed after an intellectual property complaint and you believe that this was a mistake, or that you have the right to use the material, you may send a counter-notice to the same address. The counter-notice must identify the content, explain why the removal was a mistake, and include your contact details and your signature. We may forward your counter-notice to the complainant and restore the content if the complainant does not inform us within 10 business days that it has started legal proceedings.

13.4 We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

14. Third-party services

The Services may link to or depend on services that third parties provide, such as sign-in providers, payment providers, blockchain networks, browsers and app stores. We do not control them and are not responsible for them. Your use of them is governed by their own terms and privacy policies.

15. Suspension and termination

15.1 By you. You may stop using the Services at any time. You can delete your account in your account settings, or ask us to close it by writing to [email protected] from the email address linked to your account. Closing your account does not by itself cancel a payment that is already being processed.

15.2 By us. We may suspend or terminate your account, or your access to all or part of the Services, as described in Section 8, or if we must do so to comply with the law or with an order of a competent authority, or if your account has not been used for 24 months. Before we close an inactive account, we will send a notice to your email address at least 30 days in advance, and you can keep the account by signing in.

15.3 Discontinuing the Services. We may discontinue the Services, or a part of them, by giving at least 30 days' notice in the Services or by email.

15.4 Unused Purchased Coin. If we close your account under Section 15.2 for inactivity or for a reason that is not your breach of these Terms, or if we discontinue the Services under Section 15.3, we will refund the price of your unused Purchased Coin and of any remaining, unused period of a prepaid plan, on a pro-rata basis. If we terminate your account because you breached these Terms, unused Coin is forfeited to the extent the law allows.

15.5 Effect. When your account ends, your right to use the Services ends. We will delete or anonymise your data as described in the Privacy Policy. Sections 5.4 (for content already distributed), 5.8, 7, 9.10, 12, 13 and 17 to 21 continue to apply after your account ends.

16. Changes to these Terms

16.1 We may change these Terms to reflect changes in the Services, in the law or in our business. We will publish the changed Terms in the Services and update the effective date.

16.2 If a change is material and to your disadvantage, we will tell you at least 14 days before it takes effect, by email or through the Services. A change that is required by law, or that concerns only a new feature, may take effect immediately.

16.3 If you do not agree to a change, you may close your account before the change takes effect, and Section 15.4 applies as if we had closed it. If you continue to use the Services after the change takes effect, the changed Terms apply to you.

17. Disclaimers

17.1 We provide the Services with reasonable skill and care. Apart from that, and to the extent the law allows, we provide the Services "as is" and "as available", and we give no other warranty or guarantee, whether express or implied, including any warranty of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted, error-free or secure, or that Output will be accurate, unique or suitable for your purpose.

17.2 If you are a consumer, this Section does not limit your statutory rights, including your rights when digital content or a digital service does not conform to the contract under the Law on Consumer Protection of the Republic of Serbia or the law of the country where you habitually reside.

18. Limitation of liability

18.1 Nothing in these Terms excludes or limits our liability for damage that we cause intentionally or through gross negligence, for death or personal injury, for fraud, or for any other liability that the law does not allow us to exclude or limit.

18.2 Subject to Section 18.1, PlayU is not liable for: (a) loss of profit, revenue, business, goodwill or anticipated savings; (b) indirect or consequential loss that was not reasonably foreseeable when you accepted these Terms; (c) loss or corruption of Your Content, if you could have avoided it by keeping your own copy; (d) the content or conduct of other users or third parties; or (e) any loss caused by your breach of these Terms.

18.3 Subject to Section 18.1, our total liability to you for all claims arising out of or relating to these Terms or the Services in any 12-month period is limited to the greater of (a) the amount you paid us in that period and (b) EUR 100.

19. Indemnity

If you are not a consumer, you will indemnify PlayU, its affiliates, directors, employees and agents against all claims, losses, damages, fines, costs and expenses (including reasonable legal fees) that arise from Your Content, from your use of the Services or of Output, or from your breach of these Terms or of the law. If you are a consumer, you are liable to us for the damage that you cause by breaching these Terms, in accordance with the law.

20. Governing law and disputes

20.1 These Terms and every dispute arising out of or in connection with them are governed by the laws of the Republic of Serbia, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

20.2 If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually reside.

20.3 Before you start formal proceedings, please contact us at [email protected] with the subject line "Complaint" and describe the problem. We will confirm receipt and reply within 15 days, or within the time that the law requires, whichever is shorter.

20.4 The competent court in Belgrade, Republic of Serbia, has jurisdiction over disputes. If you are a consumer, you may also bring proceedings in the courts of the country where you habitually reside, and we may bring proceedings against you only in those courts.

20.5 If you are a consumer who habitually resides in Serbia, you may also start an out-of-court procedure before a consumer dispute resolution body on the list kept by the ministry responsible for trade. We take part in such procedures as the law requires.

21. General

21.1 Entire agreement. These Terms, together with the Policies, are the entire agreement between you and PlayU about the Services.

21.2 Severability. If a court finds any provision of these Terms invalid or unenforceable, that provision applies to the maximum extent allowed, and the rest of these Terms remain in effect.

21.3 No waiver. If we do not enforce a provision, we do not waive our right to enforce it later.

21.4 Assignment. You may not transfer your rights or obligations under these Terms. We may transfer them to a company that takes over the Services or our business, if this does not reduce your rights as a consumer. We will tell you about such a transfer.

21.5 Events beyond our control. We are not liable for a delay or failure caused by an event beyond our reasonable control, such as a failure of a network, a provider or a power supply, a natural disaster, war, an act of an authority, or a cyber-attack.

21.6 Language. These Terms are written in English. We may provide translations for convenience. If a translation differs from the English text, the English text prevails, except where a mandatory law requires otherwise.

21.7 Notices. We may send notices to the email address linked to your account or show them in the Services. You must send notices to [email protected].

22. Contact

PlayU d.o.o., Republic of Serbia

Email: [email protected]